August 19, 2008

EFT as complementary Health Powertool

Tapping Techniques
About two years ago someone in my network mailed me about a book he was reading "Tapping The Healer Within" by Roger J. Callahan. In this book Thought Field Therapy (TFT) is introduced as healing technique which uses tapping on specific (meridian) points on the body. When I was investigating this TFT therapy online I came across another 'tapping' therapy named EFT which stands for Emotional Freedom Techniques developed by Gary Graig. The EFT technique is based on the TFT-techniques but is easier and does not use diagnosis. Instead it has a basic tapping routine which is like a total overhaul which can be used for all possible issues. You start by giving your issue a SUD score from 0 to 10 (10 being very strong feelings or emotions) normally after a round or 2 of tapping you have a much lower SUD score on this specific issue or it could even be gone forever.

From the emofree.com FAQ:

[How does EFT differ from Thought Field Therapy (TFT)?]
TFT uses similar principles as EFT but asks the student to learn 10 or 15 different tapping routines (called algorithms), each of which is designed to cover a specific issue such as trauma, phobias, depression, etc . Anything not covered by those individual routines (e.g. insomnia, TMJ, dyslexia, etc.) requires a diagnostic process. EFT, by contrast, uses only one comprehensive tapping routine to cover all issues (not just 10 or 15) and doesn't require diagnosis.

What is EFT?
EFT is a psychological version of acupuncture, EFT is a simple tapping procedure that gently realigns the body’s energy system, without the discomfort of needles.
The EFT Discovery Statement (premise):

"The cause of all negative emotions is a disruption in the body's energy system."

And because our physical pains and diseases often appear to be connected with our emotions the following statement has also shown merit...

"Our unresolved negative emotions are major contributors to most physical pains and diseases."

This common sense approach draws its power from (1) time-honored Eastern discoveries that have been around for over 5,000 years and (2) Albert Einstein, who told us back in the 1920's that everything (including our bodies) is composed of energy. These ideas have been largely ignored by Western Healing Practices and that is why EFT can work where nothing else does.

EFT has a very large community and has lots of cases and information available on the website and in the newsletter. The EFT Manual can be downloaded for Free and you can get started immediately. If you are autodidact like me, you can order one or more DVD sets from seminars and live sessions to learn and even become an EFT professional yourself.
You can use EFT as a complementary technique in your practice (Coach, teacher, health-professional). EFT can be applied to just about anything which is also encouraged.

I haven't seen a therapy yet which has such profound and powerful results so quickly.
Why am I convinced about the integrity and positive intentions of Gary Graig? First, the manual is free, and the DVD-sets are very cheap [see EFT Store], especially if you buy more sets. Also, you are allowed to copy and give it away to 100 people.

What really convinced me is that even coaches (like Carol Ann Rowland from ZenSight) who developed their own therapy or intervention style still acknowledge the value of EFT. EFT is highly recommended for personal and professional use. Since this has a lot of potential I'm sure we will see and hear a lot more from these emotional freedom techniques.

In the meantime I have studied most of the EFT series DVD's (it takes some discipline and a long time watching) and I practiced the techniques a lot. Now it feels much more comfortable using and sharing EFT with others. The only remarkable thing is that I fall back to English (instead of Dutch) for the Basic affirmation: 'Even Though I have this [...] I deeply and completely accept myself'.

I am planning to make a compilation DVD with EFT material to watch and learn the basics.
Fortunately even with only 'the basic EFT recipe' most people get results. Just contact me if you have a specific issue you want solved with EFT; EFT can work even if I talk you through it over the phone or with Skype. Great tool for anybody. [Toine Fennis]

August 14, 2008

Libraries and our information society

Libraries are the cornerstones of our information society. It is very important to have accessible independent information resources available to preserve our knowledge. National Libraries like the Dutch Koninklijke Bibiotheek have an important task in the long-term preservation of national cultural heritage. Internationally (for English-oriented resources) does the the US Library of Congress have a good record; for example the facts for 2007:

Total of 138,313,427 items in the collections, including:

  • 20,854,810 cataloged books in the Library of Congress classification system
  • 11,478,022 books in large type and raised characters, incunabula (books printed before 1501), monographs and serials, music, bound newspapers, pamphlets, technical reports, and other printed material
  • 105,980,595 items in the nonclassified (special) collections. These included:
    • 2,955,493 audio materials, such as discs, tapes, talking books, and other recorded formats
    • 61,432,879 total manuscripts
    • 5,317,279 maps
    • 14,833,797 microforms
    • 5,517,882 pieces of sheet music
    • 14,364,982 visual materials, including:
      • 1,204,781 moving images
      • 12,520,442 photographs
      • 92,960 posters
      • 544,142 prints and drawings
The Budget is the largest wordwide (to my knowledge). They operated with a total fiscal 2007 appropriation of $600,417,000, including authority to spend $42,108,000 in receipts. In comparison: The Koninklijke Bibliotheek in the Netherlands spend about €53,871,000 in 2007 according to their annual financial report. Some facts about The Koninklijke Bibliotheek:
Holdings
3,5 million items = more than 68 km of library materials, including 49 km of books (2.5 million), 18 km of periodicals (including 15,000 current periodicals) and more than 1 km of microforms
Acquisition
The deposit collection grows by an average of 40,000 books and 120.000 electronic publications annually. The research collection grows by an average of 19,000 items annually
Special collections
The KB also houses some 30 special collections including: medieval and modern manuscripts, old and rare books, pamphlets, book bindings, marbled papers and books on the history of paper, chess- and draughts, newspapers, cookery books and children's books

Personally I have always had a thing with libraries and bookstores. The wealth of potential information is immense. Knowledge and wisdom stored in all those books and media.
The last 10-15 years Internet has been filled (or better: connected to webservers) with websites containing documents, pages and data from several sources including unreliable ones. The need to find good reliable information becomes higher and higher. Truth and reality becomes popularized and personalized in Blogs as Truthiness ("the quality by which one purports to know something emotionally or instinctively, without regard to evidence or intellectual examination.") and Wikiality ("together we can create a reality that we all agree on — the reality we just agreed on."). See more discussion about the Truth on Internet in the VPRO documentary Wiki's Waarheid (Dutch subtitles).
Besides the trustworthiness issues, strictly speaking, searchengines like Google and Yahoo have taken over the initial information exploration function of conventional libraries and may as such be considered a fully digitized library. In this new situation does not the content itself, but the way this content (within a automatically interpreted context) is linked, indexed and categorized defines how it shows up in search results.

Google also made an effort to scan, OCR and index books from libraries to make full text search possible, this is what conventional libraries until recently couldn't do. This service is called Google Book Search. An extension of that is starting your own Google library.
I already have a selection of my library online as an exported list: Toine Fennis Bookcollection with currently 521 books. I just looked into importing my library into My Google Booklibrary [my example] to enhance searching possibilities within my books which gives many benefits for research.
From the 521 books on my list, 51 were not recognized, so I guess it is safe to say roughly 10% gets lost. This might be due to the fact that a large part of the list is in Dutch but since I can find the info elsewhere on the Internet through library catalog's and my catalog software MyGoogle Library still needs some tweaking.

I made my initial booklist with Collectorz.com Bookcollector Pro which supports the Flic barcode-reader (now sold as ROV) and other barcodereaders, to scan the ISBN on the back of most books. The program automatically searches in online libraries and bookstores and downloads most meta-data including the cover (if you use Amazon as a source). I did have to classify the Categories and Subjects from most books, it would be nice to also have the UDC or other classification or subject oriented keywords (automated) added to these books.

Since information becomes more and more important in our network-economy, online libraries (and of course searchengines) will become our guides in finding reliable data and resources. For the future innovation is to be expected as full-text searching and content-analyzing within books becomes available through services like Google Book Search. Optimizing connections between databases of conventional libraries with loads of meta-data stored and search-engines will not take long. New Internet applications including community created content is to be expected for searching and finding books and documents. Personal reviews, ranking and keywords combined with Web 2.0 namely Tagclouds, semantic webs, and shared booklists within a community setting including data mining (find similar books, related books, and booksuggestions) will become common practice.

Online Bookshelf's
On the low end you will have pure commercial initiatives like Shelfari* which has some nice Gadget-plugins with Networking sites like Hyves with a business model based on Google Ads and Amazon affiliate sales. Shelfari only imported 226 of 521 books, = 43% from my original booklist (due to the fact they only use Amazon [upd. aug. 28 2008 Shelfari was acquired by Amazon] ). Other online bookshelf's are Goodreads.com with only 214 books imported in my Goodreads library (sorry, this is not good enough). I got pleasantly surprized by aNobii.com with 451 imported books [see My Collection] (same number as Google!?). aNobii is more community oriented and does good suggestions about new books to investigate, it is also about what books you are reading at the moment.
On the high-end (very promising) you have Librarything.com which imported 471 books [my Librarything booklist]. Librarything is free till 200 books or membership based; I bought myself a lifetime membership for $25. Librarything is really about the love of books and libraries and it shows: lots of community features like comparing booklists, interestgroups, and lots of external connectivity. There is even a keyword tagmirror based on keywords others gave to the books in my list (it's like a 360 degrees keyword feedback based on my booklist). In the near future I would like to see a combination / connection of the features seen in MyGoogle Library, Google Book Search and of course Librarything, if the full-text search and keyword features of these online library webservices synergize this would make my research library heaven....

Finally some general resources about libraries for librarians or information professionals:

August 13, 2008

Improve Social Intelligence and Relations

Individual


The quality of your relationships is the quality of your life. This advice is primarily meant for you and the relationship with your Significant Other (SO).
  1. You get into a relationship to give something rather than to go to get something out.
    Empowering Question: How can I give more to this relationship?
  2. Avoid anchoring your negative emotions to the people you are with
  3. Keep arguments / discussions short and resolve them as soon as possible
  4. Be playful and adventurous in the growth of your relationship
  5. Show you love and care in the way that fits the need of the person involved. How does this person know someone loves them? Say it, show it, touch in a specific way. (find out the primary representation system) How do you know you are most loved by me? Is is absolutely necessary that I show you that I love you by buying you thing, taking you places or looking a certain way? (visual) Is is absolutely necessary that I say it (auditory) Is it absolutely necessary that I touch you in a certain way (kinesthetic)
  6. Create key-moments that are fun or special
  7. Enjoy where you are right now, do not fear the (possible) end. Act as if the relationship is going to last forever. Mutual commitment is the identity of every lasting relationship.

Identify exactly what you want in a relationship and what you don't want.
What do you want your relationship to be about?
What unique things can you do to enhance the relationship?

Resolving Conflicts


International Online Training Program On Intractable Conflict Many problemcategories and reflections on several wordwide conflicts.
Conflict Research Consortium, University of Colorado, USA.

General Social Problems

SIMPOS: Netherlands foundation for information on social problems and occult tendencies. A somewhat critical view on social themes related to New Age, religious cults, etc.
Although it may seem contradictory to refer to critics about information I presented earlier in articles and books but I feel it is your personal responsibility to be fully informed about people, systems and methods presented on MetaMagazine. Just keep an open (positive) mind...

[Toine Fennis]


Information problem-solving

Successful information problem-solving encompasses six stages with two sub-stages under each:

1. Task Definition
1.1 Define the information problem
1.2 Identify information needed in order to complete the task (to solve the information problem)

2. Information Seeking Strategies
2.1 Determine the range of possible sources (brainstorm)
2.2 Evaluate the different possible sources to determine priorities (select the best sources)

3. Location and Access
3.1 Locate sources (intellectually and physically)
3.2 Find information within sources

4. Use of Information
4.1 Engage (e.g., read, hear, view, touch) the information in a source
4.2 Extract relevant information from a source

5. Synthesis
5.1 Organize information from multiple sources
5.2 Present the information

6. Evaluation
6.1 Judge the product (effectiveness)
6.2 Judge the information problem-solving process (efficiency)

This method is used by Big6™ to teach information literacy in schools.



Applied to Information Literacy: [Virtual Library Source]


1. Defining your problem and asking the good questions
  • What is my thesis or problem?

  • What information do I need?

  • What do I already know?

  • What more do I need to find out?

Remember: Try to make the most out of any research problem. The better your question, the more you will learn. For more information about defining a problem and asking good questions, read http://www.joycevalenza.com/questions.html and Dr. Jamie McKenzie's Questioning.org


2. Information seeking strategies?
  • Where can I find the information I need? Which are the best possible sources? Which databases are the best choices?
  • Which types of sources will best help me solve my information problem? Which sources do I already have?
  • Do I need help to find the resources or to make sure I haven't overlooked any critical sources?

Follow these links more information on searching and appropriate internet search tools and our catalog and licensed databases.


3. Selecting and evaluating your resources
  • How can I search these sources effectively?
  • After reading, can I identify better keywords or subject headings to refine my electronic search?
  • Do the resources I found really answer my questions or offer evidence to support my thesis?
  • Have I carefully examined my selected sources for significant details and concepts?
  • Have I examined my sources for currency, relevance, accuracy, credibility, appropriateness and and bias?
  • Can I defend all of the resources I am considering for inclusion in my works consulted page?
  • Does the scope, depth and quality of my research meet my teacher's and my own expectations?
  • How will I credit my sources?

(For more information about citing sources check out our online MLA stylesheet. For more information on evaluating your sources, take a look at Evaluating Sources of Information and How to Critically Analyze Information Sources)


4. Organizing and restructuring information
  • How much of the information I collected is truly relevant?
  • Do I see any patterns emerging in the information I collected?
  • How can I organize this information so that it makes sense to myself and others? Do I have a strategy for notetaking?
  • Can I construct a visual tool or written outline to help me structure my work?
  • Have I solved my information problem and answered the related questions?
  • Do I have enough information?

(Check out the Graphic Organizer Index, NCREL's Graphic Organizers, and SCORE's Graphic Organizers for ideas on organizing the information you collect.)


5. Communicating the results of your research
  • Who is my audience?
  • How can I most effectively share this information with this audience?
  • Which would be the best format for communicating the results of my information? PowerPoint? video? essay? debate? speech? traditional paper?
  • What do I need to do this presentation? Equipment? Software?
  • Have I included everything I want to share?
  • Have I proofread, edited and truly finished my project?

(Purdue's Online Writing Lab has a variety of resources that will help you create a finished product. Here's a list of sites that will help improve your presentation skills.)


6. Evaluating your work

The product:

  • Am I proud of the product? Was it effective?
  • Did I meet the guidelines or follow the rubric for the project?
  • Am I sure I did not plagiarize from any of my sources?
  • Is the best work I could have done?

The process:

  • Did I explore the full scope of available resources and select the best?
  • Did I approach the research process energetically?
  • Did I search electronic resources (the Web and licensed databases) using effective, efficient, strategic search strategies?

(Check the research rubric before submitting your final product.)


MetaMagazine Reading Instruction

Exploration and context

The way these texts and pages of my research-process are presented are more or less a logical construction of following thoughts which may help to understand it better. Your personal way of reading or the hyper textual (non-linear) order might be totally different. Feel free to do so. When you read a text or notice a concept that interests or triggers you, you associate that with your previous experiences. Wandering off in your mind and creatively combining new thoughts creating knowledge, or the eureka-experiences as I like to call them. These pages are intentionally multipurpose: to explain concepts, to share experience and especially to inspire and motivate you in finding your life's goal.

What you do in the context could be a personal way of doing research. For example: I usually play some background music or listen to the radio, eat some fruit, or drink some tea. While reading books I sometimes burn flavored candles or incense. When I see a specific word or concept I think is worth looking at I write it down and frequently look for other references through search-engines on the Internet (in a different browser-window) or I might check a dictionary or encyclopedia. This is a personal context-example for doing research which works for me. Just a comfortable chair might be your necessary context-condition for learning. Use and experiment or at least pay attention to context conditions as long as your senses and curiosity are satisfied....

Tools & Sources for exploration

Life lessons are learned by practice; any mistake you make (or action you classify as mistake) is an opportunity to learn and change habits or behaviors. Sometimes just looking at a situation or position from a different perspective is revealing. Several (science- & labor-) disciplines have techniques for analyzing and solving practical problems. Most disciplines use the conventional systematic approach but creativity- and conceptual solution techniques can also be very resourceful, especially for visualizing unwanted or hidden patterns.

The interaction and communication with others makes it possible to reflect upon personal beliefs through dialogues. The pure content of multi-reflected dialogues (sometimes over several generations) and multi-reflected visions results in the form of wisdom-concepts and 'general' rules for life.

Research Procedure

I started my research with the origin of knowledge. With a philosophical basis researching several subjects:
- Education (Learning, E-learning, Open Source education, Information and Communication Technology & higher education)
- Development of a vision
- Spiritual paths
- Classification systems
- Problem-Solving (Models, Techniques, Training & Workshops)
- Communication

The thing most texts have in common is that it is related to empowerment, growth and balance within areas of life. Although some pages are more theoretical and knowledge oriented, I try to keep focused on adding value to you, the reader. Please make suggestions on how to improve this site or give me personal feedback by mail: toine (at) metamagazine.com

[NB. Most articles on this blog were originally published in 2001-2002 on MetaMagazine.com]

Meaning of Life - Existential Questions

Life is not making a living, but designing your life

Every problem is a challenge and an opportunity to learn. Do you accept it or leave it?

The meaning of life is a philosophical subject and can be interpreted in many ways. If you ask many people the answers can be classified on a META-level. Look at the existential questions section for the elements and some questions to explore your meaning in life. Using metaphors from nature can be powerful and inspirational for creating a mission or identity.

Having a personal Mission helps setting the course of your life. To help formulate a personal mission statement based on values, qualities and talents visit the Missionbuilder (from Franklin Covey).

Another way to positively investigate possibilities within an organization is by the method's and interviewing techniques of Appreciative Inquiry.

Manifestation Formula
The Manifestation formula is build up as follows:
Purpose +
Thought +
Vision +
Affirmation +
Feeling +
Writing in Time and Space +
Action with Energy on Matter +
Gratitude +
Perseverance =
Manifestation

[Twelve secrets for manifesting your vision, inspiration & purpose: how to make your dreams come true, 1999, by Dr. D. Richard Bellamy]

Meaningful Life
The meaning of life and meaning can be broken down to the following elements:
  1. Relationships; involvement with family, partner or friends.
  2. Work; commitment with a job, school or primary occupation.
  3. Personal well-being; an individualistic orientation with emphasis on experiencing meaning by enjoyment of life, having fun, and maintaining physical and mental health.
  4. Self-realization; an orientation on- and reaching of tangible or non-tangible goals and psychological skills.
  5. Helpfulness; an altruistic orientation on helping people in general.
  6. Faith; dedication and practice of religious-spiritual or social-political beliefs.
  7. Materialism; meaning coming from aiming at materialistic goals and satisfactions.
  8. Future / Hope; focus and expectation.

In essence these above elements should be in balance. Very strong emotions related to one or more of these elements or focused dedication to only one aspect may suggest an imbalance.

Questions to find your meaning in life
  1. RELATIONSHIPS
    I belong to ....., When I'm with ... I...., People who are most important to me are.... because... ,I like ... (name person / people) most because ...., people like me because...., I classify myself as ....
  2. WORK
    My occupation is.... because..., What I do is.... because ..., What I like about it is..., what I dislike about it is..., What is the importance of these activities?... Things I do well are...., In my work I add value to people's lives by...., My colleagues value me most for....
  3. PERSONAL WELL-BEING
    I love to ...., I'm extremely happy when I...., The nicest thing what could happen to me is.... because...., things I enjoy doing are ...., I feel healthy when I ..., things that take much of my energy are... and I prefer.....
  4. SELF REALIZATION
    I want to ....because....., My goal in life is...., I know I can ..... , the things I want to be remembered for are...., I'm proud of myself when I ..... because...., things I am good at are...., I feel best when I......
  5. HELPFULNESS
    I help .....with.... because....., I gladly give advice to...., people I'd love to help most are ...., When I help I feel...., helping others makes me....., I want to be helped with....because....
  6. FAITH
    I believe in...., the best society or system is....because...., when I die ...., I have to...because...., I know my belief is valid because...., I trust....because... ,Things that are most important to me are...
  7. MATERIALISM
    I want to have....because...., if I won the jackpot of the lottery I would...., My most valuable possession is...., My life becomes better if I have ....., the first next big thing to buy is...., If I lost everything I would.... The possession which represents me most is....
  8. FUTURE / HOPE
    Someday I hope to...., At the end of my life (when I look back) I ...., The future holds...., I wish...., I dream about..., My vision is...., In time I will....., If I could change the future I would....because...., If I could change the past.....
Life's Morality....

In ethics there a three kinds of moral:

  1. Intention of doing (what is the purpose or goal / why?)
  2. Procedure of doing (how or what is the best way of doing it?)
  3. Effect (what are the results of an action?)

Giving meaning to one's life and reflect upon existence on earth means this individual has awareness of the ability to change perspective.

This Meta-awareness with the necessity to constantly classify and put things in new perspective is essential for learning and growth. This thought-process was initiated by use of the senses. This primary philosophy also creates borders between self, matter, others and world. Being in it's most enlightened state all this may be experienced as being one.

Appreciative Inquiry (AI)

Introduction

Appreciative Inquiry (AI) was developed by Dr. David Cooperrider and his colleagues as a new paradigm with the potential to replace the conventional problem-solving methods of organization development.

In everyday life, most people and organizations are constrained by the perception that their resources, and hence their horizons, are limited. This perception -- that we must "face realities" -- is without a doubt the greatest single constraint on human imagination, vision and enterprise.

Appreciative inquiry begins with a different set of assumptions. We begin with the belief that we have a choice -- that we can consciously choose (in the Gestalt sense) what we "see" and act upon. In both the personal and social realms, we can choose to focus on problems, needs and deficits -- the traditional problem-solving approach. Or we can choose to see possibilities, capabilities and assets -- the basis of appreciative inquiry.

By focusing on what's right, rather than what's wrong with an organization, an individual or even a society, AI gives us access to the kind of energy that can be transformative. Having that kind of energy to work with gives us the confidence to develop and pursue a new image of the future.

A key question: If you want to inspire, mobilize and sustain human energy which is the most effective way -- by focusing on problems or pursuing possibilities?

AI is a generative process that gives us a way to bring possibilities to life and develop our capacities. Through a carefully developed set of questions and a process of dialogue, we uncover stories of our "peak experiences" -- those moments in our lives when we felt most effective, most connected, most alive.

These stories provide irrefutable proof of our actual capabilities. They give rise to new images of what the future could be. They raise our sights, energize us and give us the courage to dream and act boldly.

Rather than "accepting reality," we see that what we call "reality" is defined by what we choose to see, what we choose to think and talk about, what we choose to act upon. It follows that we have the capacity to create the kind of future we desire.

Description taken from: http://www.appreciative-inquiry.org/

Problem solving versus appreciative Inquiry

Problem Solving
What to fix
Underlying grammar = problem, symptoms, causes, solutions, action plan, intervention
Breaks things into pieces & specialties, guaranteeing fragmented responses
Slow! Takes a lot of positive emotion to make real change.
Assumes organizations are constellations of problems to be overcome
Appreciative Inquiry (AI)
What to grow
New grammar of the true, good, better, possible
“Problem focus” implies that there is an ideal. AI breaks open the box of what the ideal is first.
Expands vision of preferred future. Creates new energy fast.
Assumes organizations are sources of infinite capacity and imagination
How does it work?

First, understand the positive core of a living system. What makes it most effective and vital, in economic, ecological and human terms?
- We move in the direction of our deepest and most frequently asked questions.
- Positive guiding images of the future trigger action in the present.
- Images are found in our dialogue with each other.
- Ratio of positive to negative statements is a success factor for change.
Individuals & groups can then weave the best of what is into formal and informal practices. This new approach to change, based on the power of the positive question, has emerged from revolutions in many fields.

Organizations work best when they are vibrant, alive and fun. You know, when the "joint is jumping!" You can sense that the spirit of the organization is vital and healthy and that people feel pride in their work. Everyone builds on each other's successes, a positive can do attitude is infectious and the glow of success is shared. What's more, this positive energy is appreciated and celebrated so it deepens and lasts.

  1. Tell me about a time when you experienced positive energy that was infectious. What was the situation? What created the positive energy? How did it feel to be a part of it? What did you learn?
  2. If positive energy were the flame of the organization, how would you spark it? How would you fuel it to keep it burning bright?

4 Generic Questions to start the process:

  1. Best experience. A time when…
  2. What do you value about… yourself, work, organization.
  3. What do you think is the core life-giving factor or value of your organization –that which if it did not exist would make your organization totally different than it currently is?
  4. If you had three wishes for this organization, what would it be?

Typical Project Start-up

Choose the topic: combine themes from generic interviews with research questions.
Agree on desired outcomes & CSF;
Agree on how to get there
Develop draft interview protocol
Practice interviews; develop interview guidelines
Plan for collecting & “analyzing” the data
Plan for how the process will drive change.

Why it works

Doesn’t focus on changing people => Relief that the message isn’t about what they’ve done wrong or have to stop doing.
Invites people to engage in building the kinds of organizations and communities that they want to live in.
Helps everyone see the need for change, explore new possibilities, and contribute to solutions.
Through alignment of formal and informal structures with purpose and principles, it translates shared vision into reality and belief into practice.
Assumptions => conversation => dominant images => individual acts at both conscious and unconscious levels => organizational infrastructure.
Organizations manifest human imagination. Learnings that surface through AI shift collective image.
Process responds to three truths about human nature:
* Exceptionality: We’re all exceptions. We respond best when this is noticed & conditions for exceptional performance are enhanced.
* Essentiality: We each need to be seen as essential to the group. If we “lift up” meaningful contributions, it creates a compelling guiding image for others
* Equality: Creates a way for the organization to be in “full voice” about the true, good, better, possible.

Summary

  1. A high-participation, full-voice process targeted at organizational innovation
  2. A learning process to identify and disseminate best practices
  3. A way of managing and working that fosters positive communication and can result in the formation of deep and meaningful relationships
  4. Can be used to radically redesign the governance structures and processes of an organization.
  5. Mobilizes strategic change by focusing on the core strengths of an organization, then using those strengths to reshape the future.

More tools and resources are found at: http://appreciativeinquiry.cwru.edu/
(Most information on this page is taken from sources available here)

Application Areas

Leadership & Management Development
Work Process Redesign
Team Development
Organization Culture
Change Employee Development
HR Practices: Staffing, Orientation,
Performance Management
Communications
Collaborative alliances & joint ventures
Community & customer relations
Diversity initiatives
Strategic Planning
Focus Groups
Benchmarking
Surveys
Evaluation to Valuation

Mastering Emotional Problems

The goal is to learn from the emotions and utilize them.
  1. Identify the signal of your emotion (which most fits)
  2. Appreciate the message this emotion has
Emotion What's the signal / message Solution / Action
Uncomfortable Change your state 1. Change your state; 2. clarify what you want, and 3. take action into that direction
Fear
(concern, worry, anxiety)
You need to prepare Be prepared to deal with negative consequences, be confident about possibilities.
Hurt An expectation is not met and you have a sense of loss Change your perception or your procedure.
Is this expectation justified or how you interact
Anger
(irritation, enraged)
You have a standard (value) and it is not met (by another or not by yourself) Change your perception or procedure. The way you look at this or how you communicate or how you behave / interact. Communicate your standards.
Frustration You keep doing the same thing without wanted result You need to change your approach to achieve your goal.
Disappointment You need to realize an expectation you had or an outcome you wanted is probably not going to happen. Change your expectation to a more appropriate outcome for the situation at hand. Example: period is too short.
Guilt / Regret You violated one of your own standards. You need to do something about it immediately to insure you won't violate it again in the future. Don't deny the guilt, it's coming back. Make things right when you screw up. This emotion keeps you on track and makes you a better person.
Inadequacy (unworthy) You need to do something to get better in this category. Practice. Q: Is this emotion appropriate? Maybe you have to change your perception or procedures. Maybe your rules are too harsh.
Overloaded
(overwhelmed, hopeless, depressed)
Change your state 1. Change your state. You need to reevaluate what is most important to you in this situation. What is an absolute necessity to you versus a desire. 2. Write down all the things that are most important for you to accomplish. 3. Put them in order of priority. 4. Take the first thing on the list en do something about it. When you do something about it you are in control.
Lonely You need a connection with people. 1. Identify what kind of connection you want. (friendship, intimate, someone to listen or talk to, someone to laugh with) 2. In what way do you want this to be? 3. Take action into that direction.
What is an empowering way to look at this?
What else could this mean?
Choose meanings that empower you in life.

[Source: NLP, Anthony Robbins]


A good way to neutralize or ease Emotions or Feelings that bother you is with Emotional Freedom Techniques (EFT) an easy to do and learn tapping method created by Gary Graig.
Emofree.com

EFT has a very large community and has lots of cases and information available on the website and in the newsletter. The EFT Manual can be downloaded for Free and you can get started immediately. If you are autodidact like me, you can order one or more DVD sets from seminars and live sessions to learn and even become an EFT professional yourself.
You can use EFT as a complementary technique in your practice (Coach, teacher, health-professional). EFT can be applied to just about anything which is also encouraged.


I haven't seen a therapy yet which has such profound and powerful results so quickly.
Why am I convinced about the integrity and positive intentions of Gary Graig? First, the manual is free, and the DVD-sets are very cheap [see EFT Store], especially if you buy more sets. Also, you are allowed to copy and give it away to 100 people.

Watch the promo-video:
Watch the new EFT video

Getting Organized; what to do about unwanted chaos




Chaos is paradoxical; you need a certain amount of chaos to be creative but not to the point that you feel overwhelmed by the amount of stuff.

Getting organized is helpful for people in offices and at home. Unwanted chaos is non-productive; there are several systems, tools and principles for this. Getting organized is a general topic within problem solving which is said to be most effective to clarify feelings because it is primarily aimed at the physical environmental level. The clean desk feeling, nice labeled folders, knowing where your stuff is stored and where to put it (back) when done.

Usually the problem of increasing unwanted chaos is that new stuff doesn't have a place to store it.

A nice helpful diagram to process "stuff" from your in-basket to a destination from David Allen's Book "Getting things done" :

Stuff - Workflow Diagram

The level of accepted chaos may vary from person to person. In my experience the tolerance level of chaos for men tends to be higher than it is for women. If the values of cleanliness and order differ within a household this may cause tension. For example a woman might feel uncomfortable with dirty laundry on the floor or a pile of used dishes in the kitchen long before a man finally does. Even within a emancipated society this might be one of the reasons women still do more of the household tasks than men... (It might be interesting to use the value-system as a variable for social science research)

Order is the reshuffling of Chaos using sets of Rules. These rules don't have to be logical, reasonable or even sane, but they do have to be internally consistent, and most of the things or people involved must fit or be made to fit the resulting Pattern. Sweeping unwanted facts under the Rug usually includes those who found them. In Reality, order exists in a sea of Chaos, for Order must be be recognized as such so that Meaning can be attached to it.

[Toine Fennis, metamagazine.com 2001]

Problem Solving & Brainstorming

Problem Analysis
No problem can be solved from the same level of consciousness that created it. (Albert Einstein)

The art of problem solving
Although problem solving is something people have a natural tendency to do, giving this process the status of an Art also suggests more complexity to this subject. Problem-solving goes beyond physical, cultural, science or language. Everybody can solve problems, in fact we practically do it all the time. Every thought and every decision is in a way solving part of a problem. At the same time one might suggest by those decisions and actions following this (personal) problem solving process, new problems of another kind arise. Most of our economy is based on solving and creating new problems in some form. Then why bother analyzing and describing this process you might ask. Because when you know the underlying principles, your processes of solving problems become easier, more fun, and it helps you grow as an individual giving your environment a positive influence. Most interesting about solving problems are the processes themselves, not primarily the result. I might reframe that to enjoying the process of getting what you want.

Like other Art-studies, problem solving has several components: history, practices, theories, models, concepts, references in other arts, sciences and spiritually. There can be no final consensus on a best way to present it because describing the Art of problem solving is in itself a problem solving process, which is never finished.

Problem Classification
To define your problem-solving strategy it is important to classify problems first into one of the three following categories.

Level 1: Urgent & Important - Highest Priority
Level 2: Important / not so urgent - Medium Priority
Level 3: Minor importance / no urgency - Low Priority

If you have more than one problem choose the one with the highest priority.

Essentially, there are two types of problems: analytic and divergent. An analytic problem is convergent in nature, that is, it has a single correct answer. Divergent problems allow for many possible solutions.

Phases in formulating a solution
Problem-development

1. formulating the problem (what and how did it get your attention, perceived facts)
2. acceptation (accept the problem as is)
3. reformulating (problem description, datasheet, examples, theories, references)

Idea-development
Questions which could be asked in this phase:
- what is good about this problem or situation?
- how can I use this problem or situation?
- what is not yet perfect?
- what am I willing to do to improve this situation?
- what will I stop doing to improve the situation?
- what is funny about it, that I didn't notice before?
- how will I enjoy when I reach my goal and this problem is solved?

4. analyze and purge (effort to find logical solutions)
5. exhaustion / frustration
6. relaxation / incubation
7. creative sidestep
8. Eureka!

Idea judgment

9. working out the plan (critical phase)
10. planning the approach

Who?
Who are the people involved in a problem-solution team?
- Problem-owner (Who's problem is it?)
- Fellow Problem owner or involved persons (participants in solving the problem)
- Generalists
- Specialists
- Outsiders
- Secretary (notes everything what is being said)
- Facilitator or coach (is not involved with the content, only the process)

Session rules:

1. postpone judgment
2. you are allowed to lie
3. privacy to the outside, openness to the inside
4. Extra attention to negative questions or remarks
5. No hierarchy, no arrogance
6. Critical phase afterwards

Brainstorming
Many people, when trying to solve a problem, develop a mental block. This may be a result of 'thinking too hard'. Then, later, without conscious effort, a solution comes to mind. One way to overcome a mental block in the problem-solving process is to hold a brainstorming session.

The purpose of brainstorming is to generate as many ideas as possible. The more ideas a team has to choose from, the greater the chances are of finding one that is successful. Ideas are generated rapidly, which prevents individuals from dwelling on why an idea might not work. Evaluation of the ideas comes at a later stage of solution development.

General guidelines for holding brainstorming sessions:
1. Allow no criticism. Some people become self-conscious when they feel they may be criticized, which inhibits them from offering ideas. For this reason, it is important that ideas are not judged at this time.
2. Encourage outrageous ideas. This often results in team members going beyond the normal thought process.
3. Encourage piggybacking of other ideas. One idea often stimulates a better one.
4. Evaluate the ideas at the end of the session or after a day or two. Eliminate those that are not feasible.

Any criticism of ideas must be constructive. The team should know that it is okay to laugh at and have fun discussing the ideas. Keep in mind that decisions made at this time are not always final; ideation is an ongoing process.

Besides the coach as moderator, each brainstorming group should select a leader to direct the discussion. If a leveling off of ideas occurs, the leader should encourage new ideas by asking questions such as:

"By altering the materials how could we . . . ?"
"What might happen if we changed its shape?"
"How could we adapt it to make it move faster?"
"How can we make it smaller, lighter, etc.?"

One team member (or the secretary) should record all ideas and useful comments.

The Four Temperament Learning Styles


What's Your Learning Style?

Most of us start (or started) back to school each year full of enthusiasm and ambition. This year, we say, I will buckle down, stay on top of things, and get good grades. How often does that promise become a reality? Understanding your personality, and how it affects your learning style can lead you to more feasible resolutions, greater academic success, less guilt, and more fun!
Artisans

Artisans like their schoolwork to be fun and also practical, directly applicable to their personal aims. Hands-on, active learning is preferred to sitting in a chair and listening to a teacher talk. They prefer focus on details to leaping from thought to thought or concept to concept. In high school and college, Artisans choose courses and majors that will teach a skill they will use, whether that's business administration, diesel mechanics, or chiropractic.
Guardians

Guardians respect their teachers' decisions about what the content of their learning should be. They need and appreciate logical presentation of facts and ideas, and clear expectations for assignments -- what is demanded of them and what the standards are. Teachers who leap from concept to concept will frustrate their Guardian students. Like Artisans, Guardians are likely to choose practical courses of study that will lead to secure careers.
Idealists

Idealists are excited and motivated by ideas, particularly those relating to people and relationships or an understanding of "Life." Incorporating new learning into their guiding value system is critical for Idealists. They prefer teachers who act as coaches -- who provide broad concepts, set up a launching pad for independent thinking, group discussion, and extrapolation, and then fill in the facts and information that support the concepts. Idealists often choose majors in the fine arts or literature, psychology, or the humanities.
Rationals

Like Idealists, Rationals are self-directed learners. They want to be challenged and provided with the means to pursue the ideas that are important to them. They are highly autonomous, and so don't generally seek discussion. Teachers can support Rationals by sharing expertise and resources for learning and by giving them honest feedback as the students' knowledge and expertise grows. Rationals often choose majors in science, mathematics, philosophy, or technology.
[Source: Newsletter from Advisorteam.com]

Education & Learning

A wise system of education will at least teach us how little man yet knows, how much he has still to learn. J Lubbock, The pleasure of life.

Why do we learn?

We learn to shape our various intelligences. A general definition of intelligence is the ability to create useful products and solve daily problems.

In history the only necessary learning was done on the job to provide a living. Craftsmen passed their skills, knowledge and wisdom on to their offspring and pupils. Today we need to learn to function in a high complex post-industrial western society with the emphasis on information. Education is institutionalized and offered in schools. Schools are generally differentiated between three phases (this might differ from country to country)

  1. Primary school (basic language skills as reading and writing, mathematics and emotional intelligence),
  2. Secondary school (advanced language and math-skills or algebra, second language, and sciences like chemistry, biology, history, geography, economics, some schools also include social science, sports or gymnastics, music, drama and skill-based classed like first aid, typing, and driving. These last are mostly facultative.
  3. Trade-school or Higher education choosing a profession or a specific science.

We assume that between the second and third phase one makes a good choice and that there is a job or profession that fits the education at the end of these three phases. Nowadays we know we have to "update" our knowledge frequently throughout our lives because of changed technology. This continuous learning effort is called life-long-learning. In politics this needed learning might be reduced to an employability-policy which gives the concept a somewhat negative connotation.

Intelligence

We have several intelligences to learn and develop (according to Howard Gardner / Collin Rose); these intelligences are:

Linguistic (reading / writing)
Mathematical / Logical (numbers, charts, reasoning)
Visual / Spatial (visualizing, direction / navigation)
Musical (rhythm / melody)
Bodily / Physical (arts / crafts / sports)
Interpersonal / Social (read emotions / parenting / teaching)
Intrapersonal / Quiet control (self-knowledge)

In 1996 Gardner added an eighth intelligence – Naturalistic – or nature smart. This intelligence deals with sensing patterns in and making connections to elements in nature – observing, collecting, categorizing and analyzing.

Charles Handy (1998) also identifies at least nine forms of intelligence which align with and enhance Gardner’s multiple intelligences (Factual, Analytical, Linguistic, Spatial, Musical, Practical, Physical, Intuitive, and Interpersonal)

When a range of intelligences are involved the learning ability is greatly enhanced. Each type of intelligence represents a different way to explore the subject and provides a different ability to call on when faced with a problem-solving task.

[Source: Brian Tracy Tapes & News article: The Future belongs to the competent]

Learning Systems

The learning-systems we use are based on old traditions and the way society of interaction. The conventional system could generally be described as supply-based linear learning with a clear beginning and end.

New systems should be more flexible and more modular demand-based because of the high differences in experience, backgrounds and different preparatory training which must fit in non-linear learning scenarios which is common today.

In my vision education on all levels should be available to everyone, everywhere, and at any time. My ideal would be a worldwide open-source e-educational system, instantly bilateral translation of all structured meta and content-information (including multimedia) needed for comprehension of a subject.

Open source-education as a concept has many similarities to open source-software. The development of Linux, the most known (and popular) open-source alternative operating system, is therefore interesting in more ways than the related software-products alone.
Open-source software is the process of systematically harnessing open development and decentralized peer review to lower costs and improve software quality. The idea is simple: When programmers can read, redistribute, and modify the source code for a piece of software, the software evolves. People improve it, people adapt it, people fix bugs. And this can happen at a speed that, if one is used to the slow pace of conventional software development, seems astonishing.
[Open Source Initiative]

Because the source-codes or program-instructions are available with the distribution, everyone can change and add functionality to the distributed program, or write its own programs with parts of available distributed content. Because of our current use of information and communication technology this concept of sharing, adapting and improving content (and I also refer to education) may well be the constructive principle of our new information society.

The challenge is to create new ways of combining formal and informal learning processes and worldwide collective agreement on the funding and public use of educational information. Initiatives like open source for the ICT-infrastructure and Transcopyright for the information content could bring mondial educational information exchange within closer reach.

What is learning?

Learning as a psychological concept can be defined in more than one way. The most popular definitions are:
Learning: To gain knowledge, comprehension, or mastery through experience or study.
Learning is a relatively permanent change in behavior or in behavioral potentiality that results from experience and cannot be attributed to temporary body states such as those induced by illness, fatigue or drugs. (Kimble)

A science requires an observable, measurable subject matter, and within the science of psychology, that subject matter is behavior. The qualification "relatively permanent" in the definition of learning means sensitization and habituation are examples of behavior modifications that results from experience in a relatively short period of time. Sensitization is the process whereby an organism is made more responsive to certain aspects of its environment. Habituation is the process whereby an organism becomes less responsive to its environment.

What is learned may not be utilized immediately. This is a very important distinction between learning and performance. Learning refers to a change in behavior potentiality; and performance refers to the translation of this potentiality into behavior. Not all behavior is learned. Much simple behavior is reflexive. A reflex can be defined as an unlearned response in reaction to a specific class of stimuli. Complex behavior can also be unlearned. When complex behavior patterns seem to be genetically determined, they are generally referred to as instinctive. Instinctive behavior includes such activities as nest building, migration, hibernation and mating behavior. This is also classified as species-specific-behavior. Research supports the contention that species-specific-behavior is both learned and unlearned. A newly hatched duckling would form an attachment to any kind of moving object and follow it as its mother, provided the object was presented at just the right moment in the duckling's life. (Lorenz) The formation of an attachment between an organism and an environmental object is called imprinting. Imprinting was found to occur only during a critical period, after which it was difficult, if not impossible to imprint the duckling to anything. Imprinting is a combination of learned and instinctive behavior.

Learning is a general term used to describe changes in behavior potentiality resulting from experience. Conditioning (classical or instrumental) is more specifically used as a term to describe actual procedures that can modify behavior.

[Source: B.R. Hergenhahn, An introduction to theories of learning. ISBN 0134988744]



[Toine Fennis, MetaMagazine.com 2001]